Game in the World! Lottery Online

Frequently Asked Question

• How can I purchase my ticket?

  You can buy your ticket online from our website. animallotto.nz.com. For this to be done you just need to register.

• Can I choose my own numbers? or animals?

  All animals or numbers are chosen by the user and drawn by the website.

• how many games can i play to the max in just one draw?

  The maximum allowed in a single draw is 25 games. with values ​​from $ 1 to $ 500

• What is the minimum number of games I can play?

  One just an animal.

• What is the minimum bet amount?

  $1 to $500

• What is the draw time?

  Every day the draw is made by the website.And the values ​​are exposed from 6pm New Zealand time.

• How do I claim a prize on a winning ticket?

  All winners will have their prize available on their balance within the site. At any time the user can withdraw.

• Where do I send my balance, if I am one of the winners?

  In your registration you will have a unique account.In which only you will have access, and your value will remain within that account.For you to make the withdrawal just enter the site make your login and request the transfer.

• How do I know if I was one of the winners?

  Every day the website will show the winning numbers.And you can check if you were one of the winners

• Need help with your Animallotto account or forgotten your password?

  If you forgot your password or username, you can ask Animal lotto to send you a validation code for your email.So that you can recover your login and password.

• What do I need to open an account?

  It is very easy to open an account at Animal Lotto. You just need to have a paypal account and register on the website Animallotto.com With any document proving your age: 1. Passport. 2. Drivers License. 3. Firearms License. 4. New Zealand Birth Certificate. 5. New Zealand Marriage. 6. Certificate. 7. Document evidencing a bank account in your name (e.g. deposit slip) 8. New Zealand-issued International Drivers License.

• What are your operating hours?

  Every day, 24 hours a day.

• How do I top up my account?

  You can deposit funds into your Animal Lotto account either by credit card (Visa, Visa Debit,or MasterCard only) or from your bank account using phone banking or online bill payment. Please note that top-ups via phone banking or online bill payment can take 3-5 days to appear in your Animal Lotto wallet balance. To top up online: ->Login to Animal Lotto ->Tap the balance icon in the top right of the screen ->Click the 'Top Up' button You will see options to top up with a linked credit card or via internet banking.Manage your Animal lotto account.

• How do I register to play on Animal lotto or set up a Animal lotto account?

  Have a look at our help section for:

• Can I register more than one Animal lotto account?

  No, a player may only have one registered Animal lotto account at any one time.

• I live overseas, can I still register to play Animal lotto?

  What are the account reload limits for the Animal lottery? Weekly top-up amount There is a $ 500 weekly recharge limit. This is the maximum amount you can deposit into your Player Funds per week. Minimum and maximum deposits For a single transaction, the minimum deposit amount is $ 1. The maximum deposit amount is $ 500. Note: Any deposit you make cannot cause the player's funds balance to exceed $ 1000.

• I'm having trouble entering my bank account details.

  If you're having trouble entering your bank account details: Make sure your cursor is at the far left of the box when you start to enter the number. Your bank account number is not your 16 digit EFTPOS/Debit/Credit Card number. If you receive an error stating that your bank account is already in use, this could be due to one of two reasons. It is associated with an older abandoned or forgotten MyLotto account, or It is currently in use, for example, in your partner's Animal lotto account. If the bank account is currently in use by your partner, you will need to use a separate bank account in your Animal lotto account. Different bank account suffixes are deemed to be the same bank account.

• What are the Animal lotto bank account details for top-ups via internet banking?

  Click on the head and shoulders icon, then select 'Top Up' then ‘Top up: internet banking’ and follow the steps provided.  You can deposit a minimum of $1 and a maximum of $150. Please note: If using internet banking to top up, it can take 3-5 working days for the funds to show in your Animal lotto wallet. Topping up via Credit or Debit Card is instant. Most banks will already have "Animal lotto (Online Top-Up)" loaded as a registered payee in their Bill Payment setup sections. Be careful not to select "Lotto (Retailer payments only)" if it comes up in your search - this could delay the funds showing in your Animal lotto account. If you can't find the existing "Animal lotto (Online Top-Up)" registered payee on your internet banking website or app, you will need to set up a bill payment yourself using MyLotto’s bank account number, which is:

• Can I cancel my ticket?

  tickets in the site cannot be cancelled once the purchase has been confirmed.However, we make sure that you get the chance to check you’re happy with your purchase before you click ‘Buy Now’.

• How do i play Animal lotto?

  You can learn how to play Animal lotto on the page: How to play.

• Can I play a combo online?

  You can play a type of combo in the same draw.being composed of 1 Animal, or 2 numbers or 3 numbers or 4 numbers. each will be a separate bet.

• If I am one of the winners, how long can I withdraw my prize?

  Any winnings will be automatically deposited into your account at Animal lottoTThere is no time limit for withdrawing any amount received.

• Is there an age limit for playing in Animal lotto games?

  There is no age limit for playing Animal Lotto.

• What is the minimum age to play at Animal lotto?

  Be 18 years old.

• What are the draw close off times?

  Every day at 5:45 pm the bets are closed.

• What are Favourites?

  Favorites allow you to save your own numbers and play them online.When you want!You can also give your favorite ticket a special name.

• What is Text service?

  Our Text Service is a text message reminder on Animal Lotto's draw days and also a way to purchase your ticket.This text is sent to anyone who selects this option in their account.

• How are the Lotto draws conducted?

  Every day Animal Lotto draws are at 6pm.after 30 minutes the result can be checked on the website.

• How long are the results exposed?

  All draws were available at any time within the site.Just check the number of the draw and see if it was one of the winners.

• I have more questions. How do I contact you?

  You can find the best ways to get in touch with us on our "contact us" page.